Introduction
Mileage Quest LLC. (“Mileage Quest”, “we”, “us” or “our”) owns and operates certain software as a service, mobile applications, website(s), and any other related sites or applications (collectively, the "Services”).  This Privacy Policy describes how Mileage Quest collects, uses, shares, and handles information about individuals including users of the Services (“Users”).  Users may be direct employees or independent contractors of Mileage Quest clients. We use the term "Personal Information" to refer to information that, by itself or in combination with other information, would permit someone to identify an individual. Personal Information does not include de-identified or aggregated information that, by itself, does not permit the identification of individual persons. For example, Users include mobile workers who use the Mileage Quest app to track mileage for themselves or their employers to manage travel times and expenses. All references in this policy to “our website(s)”, refer to the website(s) owned by Mileage Quest at www.mileagequest.app.

We value your privacy and want to be accountable, fair, and transparent with you in the way that we collect, store, and use Personal Information. By providing this Privacy Policy we aim to make it easy for our visitors, customers, and the public to understand why we do so, how we receive and/or obtain that information, and we also want you to know your rights in relation to your information. By accessing the Services, you agree that your Personal Information will be handled as described in this Privacy Policy. Your use of our Services, and any dispute over privacy, is subject to this Privacy Policy and our Terms of Service (the “Terms”), including applicable limitations on damages and the resolution of disputes.  By visiting and using the Services, you are deemed to have agreed to this Privacy Policy.  If you do not want your Personal Information to be collected, please do not submit it to us or use the Services. We handle Personal Information on behalf of ourselves and also for and on behalf of our visitors and customers. Our Privacy Policy does not apply to information we collect about companies or other entities that are our customers; however, it does apply to Personal Information about the people associated with our customers that we may obtain.

The Privacy Policy applies to all forms of Personal Information, physical and digital, whether collected or stored electronically or in hardcopy. If an individual provides Personal Information or other information about someone other than themselves, the individual warrants that they have that person's consent to provide such information for the purpose specified. Mileage Quest acts as a data processor on behalf of Mileage Quest  clients. Where we act as a data processor on behalf of a client, the client will be the data controller responsible for your data. Likewise, if you are a California resident, in many cases Mileage Quest  serves as the service provider for a Mileage Quest client for the purposes of the California Consumer Privacy Act. Please ensure that you have read and understood this Privacy Policy. As Mileage Quest evolves, we may update this Privacy Policy to reflect changes in the manner in which we deal with Personal Information, whether to comply with then applicable regulations and self-regulatory standards or otherwise. We may occasionally update this Privacy Policy to reflect changes in our practices and Services.

By continuing to use our website or Services after we modify this Privacy Policy, you accept the new version of the Privacy Policy. Therefore, it is important that you read this policy regularly to ensure you are familiar with its most updated terms. If you do not agree to the changes, you should not continue to use the Services and should instead contact us at: privacy@mileagequest.app

Personal Information Collected
In the course of our normal business activities, we collect Personal Information, as well as other information about visitors to and users of the Services. Mileage Quest collects User information from Users and clients in order to administer and provide Services and for other purposes identified in this Privacy Policy. The precise User information collected varies by Services but includes:

a. Access Information.  We may automatically collect information about your access to the website and apps and use of our Services through cookies, web beacons, and other tracking technologies: your domain name; your browser type and operating system; page views; links you click; your IP address; location information; the length of time you use our Services; referring URL; access date and time; mobile device ID; location and language information; device name and model; operating system type, name, and version. We may combine this information with other information that we have collected about you, including, where applicable, your username, name, and other Personal Information.

b. Identity Information. We may collect personal details such as an individual’s name, location, and other similar information.  

c. Account.  When an individual registers or subscribes for a Service(s), creates an account, or otherwise provides Personal Information in order to receive or access a Service, they register and open an account by creating login credentials (ID and password), along with providing name and contact information.

d. Contact Information. We may collect information such as email address, telephone, and fax number, residential or business address and other information that allows us to contact you.

e. Statistical Information. We may collect information about an individual’s online activities and preferences when accessing the Services for statistical and analytics purposes.  However, we do not track individuals’ online activities on other websites or apps or their offline preferences.

f. Location Information.  We collect precise location information of events (including physical address and date) from mobile devices when a user is actively using our App. In order for a User to allow the Services to collect precise location information on the User’s device, the User must take two steps. First, the User must allow Mileage Quest  to access location information via the device’s privacy settings. Second, the User must enable location collection via the settings in the Services.

g. Other Information. We may also collect other information from individuals, such as information an individual sends us, posts on the Services, or otherwise shares with us as part of an email or other communication, or an individual may provide Personal Information to other users of the Services.

h. Social Media.  If you interact with us via a social media platform (such as Facebook), the platform’s privacy policies regarding Personal Information you provide on the platform will apply and not this Privacy Policy.

i. Third Party Sources. We may also collect certain information about our business customers and affiliated individuals from third parties.

How Personal Information Is Used and Disclosed
We will not use Personal Information other than for the purpose for which it was collected, or where we get the individual’s permission before using it, for another purpose. Generally, Personal Information we collect is used to enable us to operate our business and provide the Services.  More specifically, we use Personal Information for:• Providing, maintaining, repairing, personalizing, understanding, and improving the Services.• Communicating with an individual about their relationship with us, our goods and services and our marketing and promotions to customers and prospects.

• Investigating any complaints about or made by an individual, or if we have reason to suspect that an individual is in breach of any of our Terms.
‍
• Diagnosing or preventing a service or technology problem associated with the Services.
‍
• Developing or displaying content and advertising, if any, tailored to your interests in our Services.
‍
• Performing research and analysis about your use of, or interest in, our products, Services, or other content offered in the Services.
‍
• Protecting our legitimate interests (or those of a third party) and your interest and fundamental rights do not override those interests.
‍
• Complying with a legal obligation or provision of any other Service Agreement or the Terms.
‍
• As required or permitted by any law.  For example, complying with IRS and employer mileage reimbursement guidelines.

If Mileage Quest collects User information on behalf of a client, it may share any of that User information with that client. For example, if a person uses the app to track their car’s mileage for their employer, we may share any information that Mileage Quest collects about that person with the employer/client. We may or may be required to disclose Personal Information in the following manner:

• Affiliates –These may be our subsidiaries or affiliates.  These companies will only use your Personal Information consistent with this Privacy Policy.

• Authorized Service Providers – These are third parties who provide a service to us, for example analytics or other technical services or technical support, including data hosting providers and development services or in connection with marketing activities that Mileage Quest undertakes as a data controller. These third parties will only be allowed to use your Personal Information in accordance with our instructions and not for any other purpose. They are also required to keep your information confidential and secure.
‍
• Law enforcement, Regulators and Other Parties for Legal Reasons – These are third parties to whom we may be under a legal obligation including legal requirements to respond to lawful court orders and other valid legal process to disclose Personal Information. We also may disclose your Personal Information to protect our rights, property, or safety, or that of others, or to detect and investigate illegal activities and breaches of any agreement we have with you.
‍
• Business changes – We may share Personal Information in connection with a substantial corporate transaction, such as the possible sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
‍
• Aggregated and Non-Personal Information -- We may share aggregated or de-identified information with third parties, including service providers, advisors, advertisers, and investors, for the purpose of conducting analytics regarding our Services and for general business analysis. We also may combine non-Personal Information we collect with additional non-Personal Information collected from other sources. None of these anonymized, aggregated reports or statistics will enable our Users to be personally identified.
‍
• With Your Consent – We may disclose your Personal Information to a third party if and when you give us express permission to do so.

Except as expressly detailed above, we will not share, sell, or rent any of your Personal Information to any third party without disclosing this fact and, where necessary, obtaining your consent. If you have given your consent for us to use your Personal Information in a particular way, but later change your mind, you should contact us at privacy@mileagequest.app.

International Transfers
Mileage Quest is headquartered in the United States and, regardless of where you use our Services or otherwise provide information to us, your information will be transferred to, maintained, and processed by Mileage Quest  and our service providers in the United States or other jurisdictions where we or they operate. Please note that privacy laws, regulations, and standards in the jurisdictions in which your information may be maintained and processed may not be equivalent to the laws in your country of residence and such information may be subject to lawful access by U.S. or other foreign courts, law enforcement, and governmental authorities.

If you are based in the UK or the EU, if we provide any Personal Information about you to any non- European Economic Area (“EEA”) or UK members of our group or suppliers, we will take appropriate measures to ensure that the recipient protects your Personal Information adequately in accordance with this Privacy Policy.
‍
Storing Information
We keep Personal Information for no longer than necessary for the business need for which the Personal Information is processed.  The length of time for which we retain Personal Information depends on the purposes for which we collect and use it and/or as required to comply with applicable laws and to establish, exercise or defend our legal rights.
‍
Tracking Technologies
Cookies are small data files that are commonly stored on a device when you browse and use websites and online services. We use cookies to improve the Services, for example by remembering you when you return; to provide, analyze, understand, and enhance the use of our Services; to enforce our Terms; to prevent fraud; to monitor visitor traffic and actions on the Services, and to understand interactions with our emails, marketing, and online ads on third party websites.

The following is a description of the types of cookies deployed through the Services:

• Strictly Necessary Cookies: These cookies are strictly necessary to provide the Services. For example, they are used to authenticate and identify returning users.

• Performance and Functionality Cookies: These cookies provide statistical information on site usage, such as web analytics.  They also help us to personalize and enhance your online experience.

Some of these cookies may relate to activities only while you are using the Services (“session cookies”).  Other cookies may remain on your computer after you have closed your browser or turned off your computer (“persistent cookies”). You can set your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. However, if you set your browser to disable all cookies or opt out, some features of the Services may not function properly. When you use our Services on any device, we may collect a Resettable Device Identifier from your device. Resettable Device Identifiers (also known as mobile advertising identifiers) are similar to cookies and are found on many mobile devices and tablets (for example, the "Identifier for Advertisers" or IDFA on Apple iOS devices and the "Google Advertising ID" on Android devices), and certain streaming media devices. We use your device’s Resettable Device Identifier only for our analytics and optimization purposes and not to serve you any advertising on the Apps.  Your device’s operating system allows you to adjust your settings to opt out of providing this identifier.This Privacy Policy does not cover the use of cookies used by third parties, and we are not responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your activities online even after you have stopped using our Services.

Other Tracking Technologies -- Like many websites, we may use standard Internet technology, such as web beacons, site tags, clear GIFs and other similar technologies, to collect and maintain information about your activity when using the Services or visiting websites. We also may include web beacons or pixels in transactional and/or promotional e-mail messages to determine whether messages have been acted upon. The information we obtain in this manner enables us to customize the services we offer our visitors to measure the overall effectiveness of our content, programming, outreach, or other activities.
‍
Security Information
We have implemented appropriate physical, electronic, and managerial policies and procedures to secure all collected Personal Information. These include security measures for and internal reviews of our data collection, storage, and processing practices and the use of software to encrypt certain sensitive information. Please note that while we take reasonable security measures to protect against unauthorized access, no safeguard can fully guarantee security of Personal Information.

For Users of our Services, please do not provide your login credentials, including your password, to any other person. We cannot be responsible for a data breach or other incident if theses credentials are used by unauthorized persons. If you no longer intend to use the Services, please inform us so that we may close your account and delete your Personal Information.Certain Services may enable you and other Users to enter certain content, data and other information (“Content”).   You are advised to consider carefully before including any Personal Information in the Content.  This Content, including any Personal Information, may be available to other users or become publicly available.  For example, if you post your email address, you may receive unsolicited messages.  We do not monitor this user Content and are not responsible for it.  We cannot control who reads your Content or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your Personal Information. Once you have posted information, you may not be able to edit or delete such information. Applicable guidelines for user Content are described in the Terms.

Your Rights
Users of our Services can access and update the Personal Information in their account. Subject to applicable law, an individual has the right to request a copy of the Personal Information we have collected or to ask us to correct or update their Personal Information.  Individuals can also request that we delete their Personal Information.  Note that if we delete your Personal Information, you may not be able to continue to access our Services. We strive to respond to these requests within 30 days.  Whenever you directly provide us with your Personal Information, be sure it is accurate and complete.  We cannot be responsible for any information you provide to us that is incomplete or incorrect.

California Privacy Rights
Pursuant to California law, California residents are entitled to request information regarding our disclosure of information to third parties’ and affiliates’ for their own direct marketing purposes. Under the California Consumer Privacy Act (CCPA) companies must notify California residents about how their data is collected, used, and shared. In some cases, the CCPA gives them rights to access and delete that data. This section provides our disclosures as required by the CCPA. These disclosures supplement and incorporate the statements in the other portions of the Privacy Policy. This section applies to all visitors, users, and others who reside in the State of California. To make such a request, please contact us at support@mileagequest.app and indicate in the subject line, “California Shine The Light Request”.

The vast majority of data that Mileage Quest collects and discloses to its clients is in its capacity as a service provider, as defined by CCPA.

Mileage Quest does not sell CCPA-covered Personal Information. The client solely determines the purposes and means of processing client’s Personal Information. To the extent that Mileage Quest collects, or processes CCPA-covered Personal Information as a service provider, requests for access to CCPA-covered data and deletion must be directed to the Mileage Quest  client. For instance, if you want to access or delete mileage data collected via Mileage Quest, you must contact your employer, which will then work with us to process your request. In the rare instance that the CCPA rights apply to the Personal Information and Mileage Quest does not collect or process data in its capacity as a service provider, you have the following rights:

California residents’ rights and privileges include the:

Right to Know: the right to request disclosure of PII (as defined in the Statute) collected or sold.

Right to Deletion: the right to request deletion of PII collected from you.*“Do

Not Sell Right”: the right to opt-out of the sale of PII (if applicable).

Right to Sue for Security Breaches.

*We do not sell your PII to third parties and have no plans to do so in the future.

We reserve the right to ask for information verifying your identity and residency prior to disclosing any information to you or acting on your request.  Should we ask for verification, the information you provide to verify your identity and residency will be used only for that purpose, and all copies of this information in our possession will be destroyed when the process is complete. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. We strive to respond to requests within 30 days of receiving a verifiable consumer request. You may designate an authorized agent to make a request under the CCPA on your behalf. Some web browsers and devices allow you to broadcast a preference that your activities online not be “tracked.” At this time, the Services do not honor “do not track” signals.

Complaints & Disputes
If an individual has a complaint about our handling of their Personal Information, they should address their complaint in writing to the addresses below. If we have a dispute regarding an individual’s Personal Information, we both must first attempt to resolve the issue directly between us. If we become aware of any unauthorized access to an individual’s Personal Information, we will inform them at the earliest practical opportunity once we have established what was accessed and how it was accessed.

Children
The Services are intended exclusively for persons 18 years and older.  We do not knowingly collect Personal or other information from persons under 18 years of age. If you are under 18, you should not provide your Personal Information to us. If you are a child and we learn that we have inadvertently obtained Personal Information from you from our website(s)s, or from any other source, then we will delete that information as soon as possible.

Please contact us at privacy@mileagequest.app if you are aware that we may have inadvertently collected Personal Information from a child. Changes to your information If a User would like to review or request changes to his or her information that is collected through a Mileage Quest  Service (subject to certain exceptions prescribed by law), the User may email privacy@mileagequest.app
‍
Third-Party Links
The Services may include links to other websites controlled by third parties.  Mileage Quest does not control or manage these third-party websites, and we are not responsible for the privacy practices of other companies and their websites.  
You are encouraged to review the privacy practices of all companies and websites before you disclose your Personal Information.
‍
No Rights Of Third Parties
This Privacy Policy does not create rights enforceable by third parties or require disclosure of any Personal Information relating to users of the Services.
‍
How We Communicate With You
From time to time, we may send an individual important notices, such as changes to our terms, conditions and policies. Because this information is important to the individual’s interaction with us, they may not opt out of receiving these communications.


All correspondence regarding this Privacy Policy should be addressed to:

Mileage Quest LLC
11801 Pierce St. #200 Riverside, CA 92505
privacy@mileagequest.app

Last Updated: July 1, 2024